.chat-hero{align-items:center}.chat-live{position:relative;z-index:1;display:flex;align-items:center;gap:7px;border:1px solid #bdebd8;border-radius:999px;background:#f0fdf8;color:#07825e;padding:8px 11px;font-size:10px;font-weight:800}.chat-live i{width:7px;height:7px;border-radius:50%;background:#10b981;box-shadow:0 0 0 4px rgba(16,185,129,.13);animation:chat-pulse 1.8s infinite}@keyframes chat-pulse{50%{box-shadow:0 0 0 7px rgba(16,185,129,0)}}.chat-card{padding:0;overflow:hidden}.chat-head{display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);background:#fbfdff;padding:16px 19px}.chat-head strong{display:block;font-size:13px}.chat-head small,.chat-head>span{color:var(--muted);font-size:10px}.chat-head small{display:block;margin-top:2px}.chat-messages{height:min(560px,58vh);overflow-y:auto;display:flex;flex-direction:column;gap:13px;padding:22px;background:linear-gradient(180deg,#f8fbff 0,#fff 100%)}.chat-message{display:flex;align-items:flex-start;gap:9px;max-width:78%}.chat-message.own{align-self:flex-end;flex-direction:row-reverse}.chat-message>.avatar{width:30px;height:30px;border-radius:9px;font-size:9px}.chat-bubble{min-width:150px;border:1px solid #e1eaf3;border-radius:5px 14px 14px 14px;background:#fff;padding:10px 12px;box-shadow:0 5px 13px rgba(50,77,108,.05)}.chat-message.own .chat-bubble{border-color:#bcd9f5;border-radius:14px 5px 14px 14px;background:#eaf4ff}.chat-bubble header{display:flex;align-items:center;gap:6px;margin-bottom:5px}.chat-bubble header strong{color:var(--primary);font-size:10px}.chat-bubble header span{border-radius:99px;background:#e7f8f2;color:#087e5b;padding:2px 5px;font-size:7px;font-weight:800;text-transform:uppercase}.chat-bubble header time{margin-left:auto;color:#94a3b8;font-size:8px}.chat-bubble header button{width:20px;height:20px;display:grid;place-items:center;background:transparent;color:#9baaba}.chat-bubble header button:hover{color:#dc4c4c}.chat-bubble header button svg{width:11px}.chat-bubble p{margin:0;color:#334155;font-size:12px;line-height:1.48;white-space:pre-wrap;overflow-wrap:anywhere}.chat-composer{display:grid;grid-template-columns:1fr auto;gap:10px;border-top:1px solid var(--line);padding:15px 17px;background:#fff}.chat-composer textarea{resize:none;border:1px solid var(--line);border-radius:11px;background:#fbfdff;padding:11px 13px;color:var(--ink);font:inherit;font-size:12px;line-height:1.45;outline:0}.chat-composer textarea:focus{border-color:#88bae9;box-shadow:0 0 0 4px rgba(11,99,206,.1)}.chat-composer button{padding:10px 18px}.chat-help{margin:0;padding:0 19px 13px;color:#9aa8b8;font-size:9px}.chat-empty{display:grid;place-items:center;margin:auto;color:var(--muted);text-align:center}.chat-empty strong{font-size:13px}.chat-empty span{margin-top:4px;font-size:10px}@media(max-width:650px){.chat-head>span{display:none}.chat-message{max-width:92%}.chat-messages{height:55vh;padding:15px}.chat-hero .chat-live{margin-top:18px;display:inline-flex}}